Shipping and Returns
Orders placed online are processed during our business hours. We work with a third-party shipping provider, so while we can't guarantee exact delivery times, here’s an estimated guide:
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Domestic (within Latvia): 2-7 days
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International: 10-30 days
All orders are sent with standard tracked shipping. If you experience any delays or have questions about your tracking, feel free to contact us via Instagram at @kikipiercing or email us at piercingkiki@gmail.com.
Returns Policy
For health and hygiene reasons, we cannot accept returns or exchanges for body jewelry once it has been worn, as it is considered “contaminated” and unsafe for resale. We also do not accept returns or exchanges due to a change of mind or incorrect sizing. If you're unsure about sizing (e.g., gauge or length), please contact us before purchasing.
Anodized Jewelry: The anodizing process is delicate and can result in slight color variations, so please note that jewelry tones may differ slightly. Because of this, we do not accept returns or exchanges on anodized jewelry.
We only accept exchanges if the jewelry is faulty upon delivery and the package sticker remains unopened. Every item undergoes a detailed inspection before shipping, and any returns are subject to the discretion of Kiki Piercing.